Ever since the term “crowdsourcing” was
coined in 2006 by Wired writer Jeff Howe, group activities ranging from the
creation of the Oxford English Dictionary to the choosing of new colors for
M&Ms have been labeled with this most buzz-generating of media buzzwords.
In this accessible but authoritative account, grounded in the empirical
literature, Daren Brabham explains what crowdsourcing is, what it is not, and
how it works.
Crowdsourcing, Brabham tells us, is an online,
distributed problem solving and production model that leverages the collective
intelligence of online communities for specific purposes set forth by a
crowdsourcing organization—corporate, government, or volunteer. Uniquely, it
combines a bottom-up, open, creative process with top-down organizational
goals. Crowdsourcing is not open source production, which lacks the top-down
component; it is not a market research survey that offers participants a short
list of choices; and it is qualitatively different from predigital open
innovation and collaborative production processes, which lacked the speed,
reach, rich capability, and lowered barriers to entry enabled by the Internet.
Brabham describes the intellectual roots of
the idea of crowdsourcing in such concepts as collective intelligence, the
wisdom of crowds, and distributed computing. He surveys the major issues in
crowdsourcing, including crowd motivation, the misconception of the amateur
participant, crowdfunding, and the danger of “crowdsploitation” of volunteer
labor, citing real-world examples from Threadless, InnoCentive, and other
organizations. And he considers the future of crowdsourcing in both theory and
practice, describing its possible roles in journalism, governance, national
security, and science and health.
http://www.globalforesightbooks.org/Methods-to-Shape-the-Future.html
http://www.globalforesightbooks.org/Methods-to-Shape-the-Future.html



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